Extension with no External Calling
Mar 31, 2021 at 3:49pm • 4 replies • 0 likes
David335384040
New to this...
How do I set up an extension on a handset in a common area/room so that the extension can only dial to other extensions. The extension does not need outside dialing.
Thanks,
ft.
on Apr 1, 2021 at 7:41am • 0 likes
hmm... but Hot Desking allows different users to log into a common phone.
I need this handset to be permanently logged in, but active only for calls to other extensions.
It sounds like this is not possible?
Must I buy a digital line, set for Hot Desking, with a dedicated user account? I do not need any outside calling.
Thanks,
ft.
PS. Extra info... the handset is on a production line, so line operator can make calls to internal supervisors, raw-material pickers, etc.
on Apr 1, 2021 at 8:28am • 0 likes
Right, this isn't possible, David. Yes, Hot Desking is setup to a user that has a Digital Line, which will include outside calling.
on Apr 1, 2021 at 7:26am • 0 likes
This feature is not available, David. But there's an almost similar phone feature that might meet your needs. Go to our Support site at https://support.ringcentral.com/ and search for article Hot Desking Overview | RingCentral. To set it up, you need to contact your Account Manager.
2 Answers
answered on Apr 1, 2021 at 11:34am
thanks.
does this require a digital line?
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on Apr 1, 2021 at 1:50pm • 0 likes
answered on Apr 1, 2021 at 9:49am
You would simply need to create a custom Role (depending on your version) and only enable "internal calls" in the policies tab.
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