News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Problems transferring using mobile app for IOS
Tags: ringcentral app, ringcentral app
Apr 6, 2021 at 9:38am   •   1 replies  •  0 likes
Jennifer Ray

When I receive a call through the mobile app the screen in call screen is black instead of white and does not offer me the 'transfer' or 'more' option. I'm unable to transfer calls to other users. Is there a setting that I can fix for that?

on Apr 6, 2021 at 10:25am   •  0 likes

Hi Jennifer, please try to uninstall/reinstall your app.



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us