Question

Production App error at authorisation (Unauthorised for this grant type),Unable to access Production server despite password has been changed.

  • 8 April 2021
  • 2 replies
  • 695 views

  • New Participant
  • 1 reply

Hello,
I have created an rc app and passed the graduation requirements, now it is active in production. I am using .net core web application with ring central .net sdk. It is working fine with sandbox credentials but when i changed it with production credentials it gave an authorization error. I have reset the password of production credentials but it did not work and it reset the password of my account. I have attached the screenshots of the error message and piece of my code.

My application details are as follows,

RINGCENTRAL_CLIENTID:mMbs96qzT0WBfQaQNwls2g
RINGCENTRAL_EXTENSION:101


2 replies

Userlevel 1

You have to call this method with 3 params.

rcsdk.Authorize("RINGCENTRAL_USERNAME", "RINGCENTRAL_EXTENSION", "RINGCENTRAL_PASSWORD").Wait();

BTW, don't post full production number here in public space, nor full app credentials even if it is encoded. I dashed out your number and remove one of your attachment.

I have also tried with passing extension but same error is still there.

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