question

Kimberly Silkes avatar image
Kimberly Silkes asked Kimberly Silkes answered

How many calls waiting to be answered

Is there any way to see the number of calls waiting in line to be answered? Maybe built in the RC app rr by API? We only have office premuim at the moment.

phone
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Anirban avatar image
Anirban answered mary-community-moderator commented
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

@Anirban, thanks for the information. Let us know if this helped you, @Kimberly Silkes.

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Kimberly Silkes avatar image
Kimberly Silkes answered

Thanks but it doesn;t appear to be resolved. You can get active calls using that link above but not calls waiting to be answered.

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