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What is the API end point to list all Voicemails

Tags: rest api

Apr 28, 2021 at 11:09am • 3 replies • 0 likes

Hawthorne Effect

The use case is to periodically download all the voicemails that were left at a particular number.

3 Answers

Zahir Olmez answered on Oct 13, 2022 at 6:33am

Hi @Anirban is there any way to catch all calls to VoiceMail for all users inside our company with super user? /restapi/v1.0/account/~/extension/~/voicemail This is how I try but "Not allowed subscribe for messages to other extensions% " i get the error.

Could you please help for this ?

Phong Vu answered on Apr 28, 2021 at 1:45pm

Call the message store and specify the messageType="VoiceMail". Remember that you can only list the message store at extension level.

Hawthorne Effect on Apr 28, 2021 at 1:53pm • 0 likes

Thanks!

Anirban answered on Apr 28, 2021 at 1:17pm

There is an API which will enables notifications in case of new voicemail message is received.

/restapi/v1.0/account/{accountId}/extension/{extensionId}/voicemail

https://developers.ringcentral.com/api-reference/Voicemail-Message-Event

Is that what you want?

Hawthorne Effect on Apr 28, 2021 at 1:42pm • 0 likes

Thanks for your answer. I am aware of the notification. The problem with notifications is that they are sent only once. A webhook is not ideal in our use case. So are there any endpoints to list and retrieve a Voicemail messages?

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