Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Unable to Uninstall Ringcentral Phone

Tags: uninstall softphone

Apr 30, 2021 at 2:07pm • 2 replies • 0 likes

joey-douthwaite

My end users are unable to uninstall the soon to be deprecated RC phone app. This is on Windows 10. All users are admins and have privileges to uninstall.

hank-vare on Jul 22, 2021 at 9:54am • 0 likes

Were you able to resolve this? When starting the RC for Windows Phone app and being prompted to install the latest update (21.2.1), I get the error "The feature you are trying to use is on a network resource that is unavailable."

1 Answer

Anirban answered on May 1, 2021 at 6:29am

There are different ways to uninstall:

http://www.uninstallhelps.com/how-to-uninstall-ringcentral-softphone1.html

Hope this helps.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales