Hello,
I just made a simple app for posting a webhook used to get call session info
In the analytics page at one location it says that the data is being updated every hour, and in another it says that it's updated every 15 minutes
Anyways, it's been two hours since the last update
This is only the first app that I made so I'm not sure if this data is usually reliable
Please advise
Thanks,
Bar
Is your app analytics updated finally? Did you fix and reduce the error rate?
Hi Phong,
I'm having the same troubles and hoping you can help me again please
I created a webhook for the VM subscription but when I tried registering it through my existing app, it told me that I was missing a permission
Following advice on other threads, I cloned the app and added the permission just so that I could subscribe to the VM notifications
I created the app about 5 hours ago but the analytics isn't updating and I'm positive that the app should be fine because It would work exactly the same as the previous one
Can you please help me graduate it so that I can keep doing my job
Client ID:
lQLi2cqJSmqXuhRTd5fXVA
Thanks,
Bar
Done!
Thank you sir!
It has updated one more since, the error rate is reduced but still not < 5% as of the last update
Are you please help me get this to production?
Give me your app client id.
PH-gswZVSjyqWrdTK2csyw
thanks!
Done! Your app error mainly came from /auth with 429. Make sure that you fix your code to prevent exceeding API call rate limit which is 5 calls per 60 seconds for authentication API.
Got it. Thank you very much
Yes the dashboard is updated after some interval of time say 15 mins. But in meantime you can also try clicking the refresh button at the top right in analytics tab something like here:
Hi Anirban thanks for your comment
Time is now 7:18 p.m UTC
This page says it updates every hour:
I tried clicking refresh but nothing updated
This page says it updates every 15 minutes:
I clicked that one as well, no help either
I'm suspecting maybe there is some technical error. I want to apply for graduation as soon as possible but due to this data not updating- I can not
Hopefully someone from RingCentral can assist
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