question

hunter-steele9698 avatar image
hunter-steele9698 asked hunter-steele9698 commented

Can't apply for production

Hi, I have been trying to apply our app for production but it keeps showing error message:

1622004989567.png

The app client id is w3k92V2NTmaQ3fx5Y7qcvg

Please resolve asap as we don't want to spend more time meeting the conditions required after the 48 hours lapses.


I have tried contacting support through the other portal but I was not abler to log in.


Thanks

errors
1622004989567.png (11.0 KiB)
7 comments
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Phong Vu avatar image Phong Vu ♦♦ commented ·

Is your app supposed to be a "Public" app? Did you retry to submit?

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hunter-steele9698 avatar image hunter-steele9698 Phong Vu ♦♦ commented ·

I tried resubmitting multiple times

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Phong Vu avatar image Phong Vu ♦♦ hunter-steele9698 commented ·

Tell me if it is supposed to be a public app?

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1 Answer

Phong Vu avatar image
Phong Vu answered hunter-steele9698 commented

Good catch. I see it from the approval request list. Let me review and approve it for you right away.

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Phong Vu avatar image Phong Vu ♦♦ commented ·

Done!

BTW, since you work for Smokeball CRM, do you? Are you able to help with this request?

https://community.ringcentral.com/questions/28406/smokeball.html

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hunter-steele9698 avatar image hunter-steele9698 Phong Vu ♦♦ commented ·

Sure, looks like quite an old post but I'll pass it to our client team.

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