question

Jordan Ashley avatar image
Jordan Ashley asked john-oliphant answered

Call Queue and Call Waiting

Hello there!


Is there a feature that can be enabled that tells the caller you are the (**) caller in the call queue.. expected wait time is....


call queues
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1 Answer

john-oliphant avatar image
john-oliphant answered

That's a basic Contact Center feature, but I don't see it in RC Office queue settings.

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