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How can I retrieve the call history for a list of phone numbers?I tried to call the CallLog api by passing it as a parameter. I receive incoming and outgoing results by passing a phone...
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Apr 7, 2024 at 11:22am
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1
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asked in Developers
Cannot create a new sandbox after deactivationMy sandbox account was idle for several months, so it appears it got deactivated. This is fine, I saw that this is expec...
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Apr 9, 2024 at 3:54pm
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1
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asked in Developers
Need the SMS feature of our sandbox numbersHello @Phong Vu! We need the SMS feature of our sandbox numbers enabled for testing and after testing the same number we...
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Apr 9, 2024 at 3:45am
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1
Answer
asked in Developers
online on a mobile deviceIs there a way to see if a user is online on a mobile device (via the Unify office phone app)? With the API ”List...
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Apr 5, 2024 at 7:41pm
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1
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asked in Developers
Issues using Einstein Conversation Insights (ECI) with RingCentral APIs...
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Apr 5, 2024 at 12:52pm
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2
Answers
asked in Developers
C# JWT Auth Help - "cannot convert 'string' to 'RingCentral.GetTokenRequest'"Hihi! I'm trying to use JWT Authentication in what I think should be a simple C# script, but I'm having trouble ...
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Apr 4, 2024 at 9:18am
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1
Answer
asked in Developers
Refresh Token Missing - Maintaining Active Login with JWT Auth using Node SDKHi,We are having a similar issue to the one mentioned here. We're using the Node SDK, and migrated from password aut...
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Apr 3, 2024 at 10:36am
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1
Answer
asked in Developers
How Can I calculate Average Time to Abandoned(min), Number of Repeat Calls, Number of Calls Transferred Elsewhere, and Number of Unique Callers.I'm utilizing the Analytics API https://analytics.ringcentral.com/business-analytics to retrieve aggregated call dat...
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Apr 3, 2024 at 9:17am
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1
Answer
asked in Developers
How can we identify if an agent is avoiding calls, cheating the system, and just transferring calls to another agent?How can we identify if an agent is avoiding calls, cheating the system, and just transferring calls to another agent?...
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Apr 2, 2024 at 9:30am
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2
Answers
asked in Developers
Why I can't remove phone line from deviceI have tried to delete a phone from a device:DELETE https://platform.devtest.ringcentral.com/restapi/v2/accounts/account...
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Apr 2, 2024 at 7:00am
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3
Answers
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