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This topic has been merged into call queues . Please use call queues when editing or creating new content.
question
IT Xpress avatar image
IT Xpress asked Brad Templeton answered Users

Fax Delivery to Call Queue

fax call queues softphone

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1Answer

2 Comments

question
James Gutherson avatar image
James Gutherson asked mary-community-moderator commented Users

Agent's call queue status not updating

call queues

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0Answers

1 Comment

question
KHANH TRUONG avatar image
KHANH TRUONG asked Phong Vu answered Developers

Call queue create api

call queues

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1Answer

0 Comments

question
Ellie Fowler avatar image
Ellie Fowler asked mary-community-moderator commented Users

Custom Call Queue Voicemail

call queues

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0Answers

1 Comment

question
Sebastian Knoop-Troullier avatar image
Sebastian Knoop-Troullier asked mary-community-moderator commented Users

Always ring Agent desk phone but allow soft phone queue status

call queues

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0Answers

1 Comment

question
Susan Pieroni avatar image
Susan Pieroni asked Users

Ring Group forwarding to Call Queue then back to Ring Group

call queues call handling call forwarding

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0Answers

0 Comments

question
Jaclyn Nikodym avatar image
Jaclyn Nikodym asked mary-community-moderator commented Users

Setting up multiple users to take calls

call queues call handling call forwarding voicemails phone not ringing

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0Answers

1 Comment

question
Susan Russ avatar image
Susan Russ asked Users

Call handling doesn't work when someone is on DND

call queues call handling call forwarding

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0Answers

0 Comments

question
Mousa Khalil avatar image
Mousa Khalil asked Mousa Khalil edited Developers

Can't make calls, edit account, access account details "It says require approval"

call queues new account

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1Answer

0 Comments

question
marshall-hayes avatar image
marshall-hayes asked mary-community-moderator commented Users

Clicking Ignore Call or Declining the call does not stop the phone from continuing to ring

call queues

4 Likes

2Answers

25 Comments

question
Sheila Blanc avatar image
Sheila Blanc asked Chad Walters commented Users

Call Queue Voicemails

call queues

1 Like

1Answer

6 Comments

question
Sari Dominczyk avatar image
Sari Dominczyk asked Chad Walters commented Users

Call queue calls showing as missed when another member of the call queue answered the call

call queues

6 Likes

3Answers

16 Comments

question
Jonathan Houk avatar image
Jonathan Houk asked Users

Call Routing out of Call Queue to Office Directory

call queues call handling call routing

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0Answers

0 Comments

question
Mousa Khalil avatar image
Mousa Khalil asked Phong Vu commented Developers

Feature [EditCallQueueExtensionRouting] is not available for current account

call queues call forwarding

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0Answers

1 Comment

question
Rito Salomone avatar image
Rito Salomone asked mary-community-moderator commented Users

Why does a call not stop ringing on iPad after it is answered?

fax call queues call handling

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1 Comment

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Wendy Busse-Coleman avatar image
Wendy Busse-Coleman
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