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asked in Red dot desktop notification not working
I'm having an issue with the red dot that indicates an unread message on the desktop app icon in the Windows task ba...
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Jan 3, 2023 at 10:00am
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asked in RingCentral App no longer Auto Scrolling with new messages
Previously, the RingCentral - messages - feature of the app would give a notification pop up and auto scroll to the bott...
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Nov 30, 2022 at 7:57am
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asked in Not receiving webhook notifications
I successfully created a webhook subscription to /restapi/v1.0/account/~/telephony/sessions. The subscription is active ...
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Nov 29, 2022 at 7:59pm
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asked in Telephony Session Event Notification: get start time of call
I want to know the start time of a call when I receive a "Disconnected" event.The docs say telephony session e...
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Nov 13, 2022 at 11:09pm
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asked in Why don't I get a notification when a task is assigned to me?
It would be great to have a notification option that could be turned on for when a task is assigned to you....
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Oct 27, 2022 at 11:02am
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asked in Can I match missed call notifications to a contact instead of just a phone number?
My missed call notifications just show the number that called, even though it is a known contact. Is it possible to matc...
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Sep 28, 2022 at 7:13am
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asked in Unread messages badge count not showing on ringcentral app-new laptop
Hi. I had an older laptop that had RingCentral on it and the number of unread messages would appear on the app icon on m...
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Aug 25, 2022 at 8:28am
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asked in Notifications disabled during active calls?
Hello new user here. I have found that when I am on an active call (like on the desktop app for example) and another ca...
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Aug 19, 2022 at 5:37am
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asked in DND TRacking
Is there a way to track how long someone has their phone set to DND?...
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Jul 7, 2022 at 5:14am
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asked in How can I notify incoming calls to my email?
Notifications for all missed calls and voice messages are being sent to my email. How can I receive notifications for in...
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Jun 19, 2022 at 8:51am
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