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asked in Developers
You have requested the following app scopes that are currently pending approval: Accounts, Edit Accounts, Edit User CredentialsHello, I have requested the following permissions from a while, and still no response!(Accounts, Edit Accounts, Edit Use...
0
Jul 5, 2023 at 7:30am
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0
Answers
asked in Users
RC Contact Center: Enable Force Logout for Supervisor RoleAs an admin, I currently have the ability to force logout agents in NICE. How do I extend this capability to non-admin m...
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Jun 28, 2023 at 9:15am
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0
Answers
asked in Developers
Error calling message-store-report API "message : User has no required permission: Users"I am using the API to download messaging data but it is telling me that the user needs "Users" permission. The...
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Jun 20, 2023 at 10:20am
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1
Answer
asked in Developers
SUB-528 [SubscriptionWebSocket] application permission is required for [WebSocket]In the settings for the app I have "Webhook Subscriptions" checked, but all I get is application permission de...
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May 19, 2023 at 11:04am
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3
Answers
asked in Users
User unable to reset own passwordMy newest user is unable to reset her own password. Whenever she asks to reset it, a request goes to our admin email eve...
2
Apr 18, 2023 at 2:07pm
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0
Answers
asked in Developers
Permissions errors in API call after creating new applicationHoping to get some help here as I have ran a ton of tests to confirm that this issue is not caused by something I am doi...
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Apr 6, 2023 at 1:43pm
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2
Answers
asked in Developers
User Permission vs App permissionsWhat should you do when you run into an error like this"In order to call this API endpoint, one of the following pe...
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Mar 30, 2023 at 8:50am
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1
Answer
asked in Users
TCR registration issueTCR registeration is hung up in step one. Worked with one of your reps Tuesday for over 2 hours and they stated it would...
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Mar 9, 2023 at 1:15pm
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0
Answers
asked in Developers
Insufficient Permissions to create Company GreetingHello, so I'm trying to create a company greeting using the provided API with Python and I'm getting back this e...
1
Feb 28, 2023 at 2:03am
0 likes
1
Answer
asked in Users
Logging into Ring Central Phone app - only one user can be logged in at a time.HI, I work in IT support for a small CRM, and we are testing out RC with our CRM. The issue we are having is that two us...
0
Feb 8, 2023 at 6:17pm
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1
Answer
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