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Salesforce Integration - Softphone Layout Not FoundI have the RC to SF integration all set up and it appears to work. I do have Softphone layouts made and assigned to prof...
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Aug 2, 2023 at 8:41am
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asked in Users
Account managerWe have sent 16 emails to our account manager and her manager (who has been on leave) without any luck. We only had one ...
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May 8, 2023 at 6:00pm
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Salesforce integration - RC extension for SFNo response was provided to the business critical case and we have been chasing the account manager for a few weeks with...
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May 8, 2023 at 5:42pm
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asked in Developers
While Integrating Faxing in Salesforce to Ringcentral We are having having 400 Error Bad Request??...
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Mar 6, 2023 at 1:25am
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asked in Developers
how to call out with api from salesforceHi Im writing automationi have tried to call out via ring central api and to see that in salesforce background api's...
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Feb 14, 2023 at 6:59am
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login to RC app in sales force with apifrom time to time RC is being logged out in salesforceis there an option to make it logged in always?i tried to take fro...
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Feb 6, 2023 at 4:35am
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How to turn on mandatory call recording in the RingCentral App in Salesforce integration?Is there a way to set this up for all users who are using RingCentral in salesforce? just so they don't have to set ...
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Jan 30, 2023 at 1:45pm
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Calls not being capture in Chatter for some usersHi,We have outbound calls being logged in Salesforce Chatter for some users and not for others. Any idea why this might ...
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Jan 3, 2023 at 12:14pm
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SMS logging for GROUP SMS not BULK SMS (Salesforce)What is the best way to log Group SMS inside Salesforce?is it like a task is created for all the contacts inside group s...
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Dec 12, 2022 at 12:36am
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asked in Developers
Hyperlink formula field for ring centralRequirement: On a custom object list view I need to display a phone number field as a Ring Central Phone number link.How...
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Nov 16, 2022 at 4:25pm
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