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Salesforce very slow post RingCentral implementationHi All, Has anyone experience a lull in Salesforce speed post RC installation? Our end users are saying that Salesforce ...
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Nov 9, 2022 at 3:32am
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RingCentral for Lightning. No audio when calling out on RingCentral for LightningI can dial the phone number. The other side answers the call and there is no audio. We cannot hear each other. RingCent...
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Oct 7, 2022 at 6:53am
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IPad w/SFDC integrationSFDC integration does not allow me to login. We are using safari browser. It worked fine up-until last week....
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Sep 28, 2022 at 9:51am
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asked in Users
Salesforce Integration Automated SMSHello,Would it be possible to create a "drip" SMS campaign via Salesforce using RingCentral?...
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Aug 30, 2022 at 12:22pm
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Click to Dial - Salesforce not working RESOLVEDHello. On Monday it became unable to use the Salesforce Click to Dial plugin/extension. This is happening in both Edge a...
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Aug 24, 2022 at 7:04am
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PBX User LicensesHello, I am wondering exactly what a PBX user license is...Teams tells me it is under a "Microsoft Team Phone Stand...
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Aug 23, 2022 at 7:06am
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Salesforce IntegrationCan we opt to not use the phone CTI and just log all calls automatically?...
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Aug 12, 2022 at 3:42pm
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asked in Developers
Salesforce app screen pop settings work in sandbox but not productionWe set up the RingCentral for Lightning in Sandbox with the following criteria and everything worked as intended. Howeve...
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Jun 15, 2022 at 3:47pm
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asked in Users
RingCentral for Salesforce - Call QueueHi! I'm setting up our system right now on Salesforce and I was wondering if it was possible to automatically create a l...
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Apr 26, 2022 at 2:34pm
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asked in Users
using RC for Salesforce and cannot create Call log, it spins and times out. Why?Hello, using RC for Salesforce and when I dial in (Inbound call) to my softphone layout - it rings and I can pickup... b...
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Apr 21, 2022 at 2:27pm
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