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New RingCentral University Course! - Salesforce Agent - Fully Integrated Lightning Experience (Contact Center Basics)Discover how RingCentral’s integration with Salesforce Fully Integrated Lightning Experience allows you to handle ...
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Mar 30, 2022 at 11:51am
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asked in Users
How to enable Auto Log SMS and Auto Log Notes for all usersAs the question suggests - we are able to enable call recording so how can we do the same for SMS and Notes? It is off ...
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Mar 23, 2022 at 7:33pm
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asked in Users
How to set direct number as default in RingCentral for SalesforceEvery time a user logs in, the Main number is set as the "From" number. The preference would be to have their...
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Mar 23, 2022 at 7:29pm
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asked in Users
HVS - Einstein Conversation InsightsHi, does anyone have any guidance on how to setup our Ringcentral as our recorder for HVS's Einstein Conversation In...
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Mar 16, 2022 at 12:42am
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asked in Users
Ringcentral for Salesforce - transfer a callHas anyone created their own resource / instructions RingCentral for salesforce call transferring and conferencing &...
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Dec 2, 2021 at 6:02pm
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posted in Users
Are you looking to integrate your favorite product into RingCentral?Head on over to our app gallery to see all the amazing apps that work with RingCentral!Not finding what you're looki...
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Oct 25, 2021 at 7:55am
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posted in Users
Everything you need to know about RingCentral for SalesforceLet RingCentral for Salesforce enhance your CRM and Service Management experience by automating workflows, increasing ca...
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May 14, 2021 at 10:35am
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asked in Users
RingCentral for Salesforce Navigation BarThe "managed" package of Ringcentral for Salesforce comes with Standard navigation style where it shows so man...
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Mar 26, 2021 at 2:05am
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