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asked in Salesforce Integration - Collision/Locked/Cannot be saved error
Account Type: UKDescription:We have a sales team that calls from leads using 'Click to dial' on the Lead object....
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Apr 5, 2019 at 3:01am
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1
Answer
asked in Calls interrupting data input.
when i get an incoming call, while typing notes on another account, ring central changes the page without saving the dat...
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Apr 2, 2019 at 11:58am
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8
Answers
asked in Configure RingCentral for Salesforce "log a call" from the phone "app"
In Salesforce Lightning I have installed RingCentral - and it is working - however, when I finish a call and want to &qu...
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Mar 25, 2019 at 10:33am
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1
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asked in RingCentral for Salesforce v6 - Contact Lookup
We recently upgraded to RingCentral for Salesforce v6. I am noticing an issue where if the same phone number for a conta...
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Feb 27, 2019 at 11:56am
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2
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asked in Salesforce call logging flipping inbound and outbound tags
RingCentral Salesforce Plugin 6.0 is flipping tags for outbound and inbound calls. Outbound calls are titled inbound and...
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Feb 12, 2019 at 5:46am
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1
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asked in RingCentral Engage vs. Salesforce
Curious what you think about RingCentral Engage (which appears to be new) vs. Salesforce or similar software with a long...
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Dec 6, 2018 at 8:01am
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6
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