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Link Activities created by RingCentral to Campaigns in SalesforceIn our Salesforce workflow, we utilize click-to-dial functionality with RingCentral to initiate outbound calls. Our goal...
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Apr 11, 2024 at 12:51pm
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SMS auto-log - SalesforceWe are testing the Ringcentral integration in Salesforce classic. We have been unable to get the auto-log for SMS messag...
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Mar 12, 2024 at 7:14am
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Change Salesforce CTI size?Is is possible to change the size of the RingCentral utility in Salesforce or to pop it out? I have tried changing the h...
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Mar 4, 2024 at 1:10pm
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asked in Developers
Need to place test calls from Salesforce sandbox using RC sandbox accountI have RC4SF set up in SF sandbox. I'm testing VoiceConnector for RC for Einstein Conversation Insights integration....
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Jan 26, 2024 at 9:22am
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Salesforce Integration: Displaying Account Name in ContactsHello there,I am having an issue with the search option in the RingeCentral Salesforce Integration (using version 6.26.1...
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Jan 22, 2024 at 5:38am
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Click-to-Dial RingCentral Salesforce integration with extensions.We're currently in the process of setting up our new RingCentral phone integration with Salesforce. I can't seem...
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Jan 5, 2024 at 12:00pm
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Unable to enable Salesforce Einstein Conversation Insights, receiving error OAU-352Hey folks,I'm trying to set up Einstein Conversation Insights with Ring Central. This is listed as supported by both...
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Nov 19, 2023 at 12:41pm
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SalesForce Integration Ringer Sound Change?The ringing sound in the Salesforce integration is so loud and is not adjustable in the integration. When someone is on ...
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Sep 13, 2023 at 9:01am
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Cannot list or send SMS from RingCentral for SalesforceIn versiones 6.25 and 6.25.1 we are not able to list any existing SMS for the account and also cannot write new SMS.SMS ...
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Sep 7, 2023 at 6:13am
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asked in Users
After incoming call it is not creating case in salesforce...
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Aug 20, 2023 at 4:46am
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