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ivr
asked in Users
Customer Answering RulesIs there any documentation that defines within Auto-Receptionist/General Setting/Location/Custom Answering Rules what Ru...
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Jul 27, 2022 at 8:10am
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asked in Developers
Does anyone do personal tech support for Ring Central that i can hire? Need help seting IVR and few other things upDoes anyone do personal tech support for Ring Central that i can hire? Need help setting IVR and few other things up.. I...
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Jul 20, 2022 at 8:41am
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2
Answers
asked in Developers
Giving customer account status via IVRHas anyone had success with connecting their Ringcentral IVR to a CRM (custom or something off the shelf like Salesforce...
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Jun 27, 2022 at 12:40pm
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1
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asked in Users
Help with Audio while connectingHello! We are using the "audio while connecting" feature and have a 10s message we would like to play prior to...
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Jun 20, 2022 at 12:12pm
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1
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asked in Users
Help with setting up new IVR with option to leave message if unavailableHey guys,I'm trying to set up my new RingCentral phone system that will be receiving calls on the IP phone.I had a c...
2
Jun 6, 2022 at 6:39pm
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1
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asked in Users
Forward Number When User DisabledWhen an employee leaves the company, we disable them in RC and move the number to the number inventory. Some of those di...
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May 17, 2022 at 8:13am
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1
Answer
asked in Developers
Missing Permissions? IVR editingI want to use the RingCentral create IVR prompt API endpoint, but I keep getting an error. Do I need to add permissions...
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May 17, 2022 at 6:40am
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2
Answers
asked in Users
IVR Voicemail issueHi! I have a user's missed calls section set to go to an IVR menu where a caller can subsequently choose if they'...
1
Apr 18, 2022 at 12:13pm
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1
Answer
asked in Users
We need a way to default out of menu prompts after one playing. Currently hardcoded at three.There needs to be a toggle or option to allow Admins to set defaulting out of a menu at one playing instead of three. Th...
1
Apr 5, 2022 at 12:23pm
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1
Answer
asked in Users
IVR Key Press changes not savingwhen making change to IVR (any one of our IVR's) Key Press, the change is not saving, change reverts back to origina...
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Mar 14, 2022 at 10:59am
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1
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