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ivr
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Automated System when calling Tech SupportI have a suggestion. Please remove the automated helper when calling in to tech support. I had an issue regarding paging...
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Feb 28, 2022 at 8:25am
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asked in Developers
Change IVR prompts during service outageMy team uses ring central to deliver service and support for an enterprise application. When we have an outage, I'd ...
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Jan 3, 2022 at 12:28pm
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asked in Users
How to get a good IVR prompt qualityI have been trying to get a decent quality IVR prompt. It sounds good when I play them in the admin panel, but when I ac...
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Dec 31, 2021 at 12:51pm
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asked in Users
How to integrate RC Phone Directory with Nice Incontact CXOne IVR for Dial by Name/ExtensionI have RC MVP with Nice Incontact CXOne Contact Center. I have implemented the IVR within CXOne to route calls into my c...
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Dec 28, 2021 at 11:12am
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asked in Users
Prompts LibraryI work for a church and we have been using RingCentral for a little over a year. So my question is this, do I have to ma...
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Dec 8, 2021 at 12:36pm
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asked in Users
RC 800 Number Location Based ForwardingHi there, we have 5 retail stores across the country and are expanding quickly. I just signed up for a Ring Central 800...
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Nov 27, 2021 at 6:41am
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asked in Users
Any consultants in the Boston area?I need some help with a one-off project, but would prefer that someone be able to come in to our office to work with us....
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Nov 8, 2021 at 9:58am
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asked in Developers
IVR and webhooksHi, my client has a IVR with Ringcentral and then we have subscriptions made for the webhooks. Do you know if there is a...
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Oct 28, 2021 at 5:26am
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asked in Users
Recurring HolidaysThere are many holidays that occur on the same day each year yet we need to rebuild them each year changing only the yea...
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Oct 11, 2021 at 11:10am
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asked in Users
How Can I Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes?I have a need to allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes...
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Aug 9, 2021 at 4:32pm
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1
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