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Question

Can I log AI Notes into HubSpot?

  • June 26, 2025
  • 2 replies
  • 154 views

georgelu
Community Manager

 

2 replies

georgelu
Community Manager
  • Author
  • Community Manager
  • June 26, 2025

Right now, AI Notes are visible directly within the CTI panel and our HubSpot integration, so users can easily access and review them during or after a call.

Currently, we don’t support automatic logging of AI Notes into HubSpot. However, users can manually copy and paste the notes into the relevant record if needed.

That said, we're actively working on an autolog feature for AI Notes! This functionality will be available in a future release and will require an applicable license to enable. 


  • New Participant
  • December 30, 2025

Has there been any updates on this?  I have been on RingCentral for 6 months and haven’t heard any updates