RingCentral Webinar: TCR - Registering Your Business to Send and Receive Text Messages
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TCR registration stuck in "review in progess" since 25 Jul 2024Have raised numerous tickets, called, and got helped with guidelines, updated everything.But the status of the two numbers we submitted for registration stuck in “review in progress” since Jul 25, until this day. No RC support ever gets back to us on what happens. Now that it just stuck there, we do not know what else to do or if there’s anything we need to update or change to get it approved. Called - say would update, no update for almost 2 weeks. Raise Chats - 3-4 times, also no updates, not even email to say somethingcase portals - recorded with all my cases, 3-4 of them, escalated even, no updates or responses ever. ???? should i delete my submisisons and resubmit?
I am trying to use the get command here: https://developers.ringcentral.com/api-reference/SCIM/scimSearchViaGet2 And it allows a filter "Only support 'userName' or 'email' filter expressions for now" but I'm not sure how to format it because I keep getting a 400 error: { "schemas": [ "urn:ietf:params:scim:api:messages:2.0:Error" ], "status": "400", "scimType": "invalidFilter", "detail": "Only 'userName' or 'emails' fields and operation 'eq' are supported"}How do I enter the filter for an email address? I've tried email:person@company.com or userName:person@wellthy.com and still having issues.
Read all I can find on this but no help found on this issue.Being a psychiatry practice, we can not allow public access to our private Electronic Medical Records (EMR) server.So my question is; how are we to complete the website section of the TCR?
How do I set it so ALL of our incoming SMS notify ONE email address? Our MAIN line will NOT notify anyone but the admin email.
Our system has not been right from Day 1. Looking for someone that knows what they are doing.
We’re thrilled to invite you to yet another RingCentral Community Advanced Support AMA webinar happening on November 21, 2024 with our very own Ben Pintilie! This is your chance to connect with our expert, get answers to your questions, and gain deep insights into all things RingCentral. Mark your calendars and get your burning questions ready—you won’t want to miss it!🗓 Date: November 21, 2024🕒 Time: 2 PM ET | 17:00 UK | 10:00 AM MT📍 Where: Register here!What to Expect:Expert Answers: Get your most pressing questions. Product Insights: Explore key features and learn setup tips from an expert. Best Practices: Discover valuable tips and tricks to navigate the holiday season smoothly! How to Participate:Submit Your Questions Ahead of Time: Have your questions ready? Submit them ahead of time by clicking here. Join the Discussion: On the day of the AMA, participate in the webinar chat and get your questions answered live. Engage and Learn: Take part in polls and surveys during the web
We're excited to announce the release of Version 1.1.3! This update includes several important enhancements and fixes that our users have been eagerly anticipating. Here are the key changes and improvements in this release:Under the "Advanced features" category, we've introduced a new setting called "Auto-open extension." With this feature enabled, the dialer will open automatically when you access a CRM's page using your browser. This enhancement aims to streamline your workflow and enhance efficiency. We've fixed an issue where some calls could not be logged automatically due to a missing required association. This fix ensures that your call activities are accurately captured and logged without any hitch. Redtail CRM Updates We've addressed an issue where the extension could not detect a user accessing the Redtail CRM. This problem has been resolved, allowing users to connect to Redtail CRM seamlessly. Looking ahead, we're preparing to release Version 1.1.4 tomorrow, which will inclu
How fast does the operator add the ability to send sms to numbers? It's been more than 3 days now, but I still can't send sms.
Is there a way to create a log in for a receptionist, who will answer Main Number only, without having to add a new number?We are just wanting to allow them the capability to answer the main calls, but not have access to our extension or chat. Anyone has any insight into how we can manage this, without adding a number for them?
So I’ve just started out using the RC api, and I’ve got a project going, just a simple little console app to automate user creation and eventually deletion. After going over the documentation, I have a slice of code that it seems should be working, but I’m getting a null reference exception when I actually try to make the api call. Here’s my code: using System;using RingCentral;class Test1{ static string accountId = "fakeID"; static RestClient rc = new RestClient( "fakeid", "fakesecret", "https://platform.devtest.ringcentral.com" ); static ExtensionCreationRequest extensionCreationRequest = new ExtensionCreationRequest { contact = new ContactInfoCreationRequest { firstName = "Test", lastName = "Sam", jobTitle = "Test", email = "test.sam@fakeplace.org", emailAsLoginName = true, department = "Test" }, extensionNumber = "1234", password =
We have a queue that is set to overflow to another queue, if the call is not answered in a certain time. Up to this point it works fine. When it goes to the second queue, the call goes to any member of the second queue regardless of their status on the queue. So if a users manager disables them on that queue, because they are taking calls on another queue that day they still get offered the overflowed calls ,even though their status is disabled on that queue.Support say expected behaviour?
Prior to late last week, all SMS and Calls made using the RC Pipedrive Integration were automatically logging in the Person & Deal, we usually work out of Deals, now, you it only logs call and sms on the Person, but if you select the Open Call Logging options on the Settings, after each call & SMS we can manually Save it and it will log on the Person and Deal we are working on. My question is why this synch has now changed recently and if we have to manually save each time we want to log calls and sms?
I received court subpoena for copy of my text messages with my client, how can I produce it
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