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RingCentral Webinar: TCR - Registering Your Business to Send and Receive Text Messages

2 months ago

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S

Sergio_XVIINew Participant

RingEX: Phone, SMS, & Fax

How fast does the operator add the ability to send sms to numbers?

How fast does the operator add the ability to send sms to numbers? It's been more than 3 days now, but I still can't send sms.

316

2 hours ago

R

RFO37New Participant

Admin Portal & Account Management

Is there a way to separate invoicing for multiple companies under one RingCentral account?

I work for corporate with 3 companies, they’re looking for a way to divide up the invoicing per company so that the invoicing is paid per company and not to one central corporate bank account. Is there any way to do this in RingCentral? Or does anyone have a better idea I could use to implement what is being asked? Much appreciated for help provided!

51

3 hours ago

Mary-Community_ModeratorCommunity Manager

News & Announcements

Get Holiday-Ready with November’s Community Line-Up: Goals, Tips, and Productivity

As we step into this season of gratitude and productivity, we're excited to kick off November with helpful resources, interactive events, and year-end preparation tips! Here’s what’s in store for this month to help keep you connected, productive, and holiday-ready:Goals for November – Got plans for a productive month? Share your goals and to-do lists, and let’s all stay on track together before the holiday rush! Events to Keep You InformedTCR WebinarsDates: November 5, 12, 26 (More dates to come)Description: Get insights and tips to maximize your tech for optimal productivity. On-Demand Link: November 5 Live Webinar Registration Links: November 12 November 26 What’s New WebinarDate: November 14Description: Discover the latest updates, tools, and tips for RingCentral. Registration Link: What’s New in RingEX, November 2024 AMA with RingEX’s Ben PintilieDate: November 21Description: Join an interactive session with Ben Pintilie, where you can ask questions about all things RingCen

40

3 hours ago

A

Andy MacNew Participant

Admin Portal & Account Management

Downloading from Admin portal

Hi. In the USER ADMIN section of the portal, I can select a list of users with extensions, for example, and click 'download' to get an excel record. There does not seem to be a similar 'download' option within the PHONES / USER PHONES section.Is that a limitation of the system or something to do with my level of access?I am trying to perform some analysis and could really do with a download option.

41

5 hours ago

4

4812909New Participant

RingEX: Phone, SMS, & Fax

court subpoena for records

I received court subpoena for copy of my text messages with my client, how can I produce it

71

5 hours ago

R

rgradosNew Participant

Developer Platform, APIs, & Integrations

Sending a text to a group? Or RECIPIENT = a string of numbers?

// For the purpose of testing the code, we put the SMS recipient number in the environment variable. // Feel free to set the SMS recipient directly. RECIPIENT = Environment.GetEnvironmentVariable("SMS_RECIPIENT"); I’m using this code (c#). Can I send to group? I need to send to several phone numbers.

71

5 hours ago

C

ccupaniNew Participant

RingEX: Phone, SMS, & Fax

Incoming SMS notifications to ONE email address

How do I set it so ALL of our incoming SMS notify ONE email address? Our MAIN line will NOT notify anyone but the admin email.

71

5 hours ago

T

teamturnkey54601New Participant

RingEX: Phone, SMS, & Fax

Shared contact list

Is the shared contact list feature not added yet? We do believe its an important and very helpful feature.

BearsFanNew Participant

RingEX: Team Messaging, Calendar, & Tasks

After Hours Emergency call routing

I’m looking for a way to setup after hours notification when a voice mail is left in our Emergency after hours Mail box.The method can be calling cell numbers or SMS and the first tech to answer the call turns the feature off.

rramosNew Participant

Admin Portal & Account Management

Unable to submit support case

Hi team, I have been unable to submit a support case for about a month now, as I keep getting the error message “Sorry an error occurred while submitting your case” every time I try to submit one. I have cleared my browser’s cache, used incognito, tried other device but issue persists. Regards,Ryan

111

6 hours ago

R

RFO37New Participant

Admin Portal & Account Management

Is there a way to separate invoicing for multiple companies under one RingCentral account?

I work for corporate with 3 companies, they’re looking for a way to divide up the invoicing per company so that the invoicing is paid per company and not to one central corporate bank account. Is there any way to do this in RingCentral? Or does anyone have a better idea I could use to implement what is being asked? Much appreciated for help provided!

51

3 hours ago

A

Andy MacNew Participant

Admin Portal & Account Management

Downloading from Admin portal

Hi. In the USER ADMIN section of the portal, I can select a list of users with extensions, for example, and click 'download' to get an excel record. There does not seem to be a similar 'download' option within the PHONES / USER PHONES section.Is that a limitation of the system or something to do with my level of access?I am trying to perform some analysis and could really do with a download option.

41

5 hours ago

4

4812909New Participant

RingEX: Phone, SMS, & Fax

court subpoena for records

I received court subpoena for copy of my text messages with my client, how can I produce it

71

5 hours ago

R

rgradosNew Participant

Developer Platform, APIs, & Integrations

Sending a text to a group? Or RECIPIENT = a string of numbers?

// For the purpose of testing the code, we put the SMS recipient number in the environment variable. // Feel free to set the SMS recipient directly. RECIPIENT = Environment.GetEnvironmentVariable("SMS_RECIPIENT"); I’m using this code (c#). Can I send to group? I need to send to several phone numbers.

71

5 hours ago

C

ccupaniNew Participant

RingEX: Phone, SMS, & Fax

Incoming SMS notifications to ONE email address

How do I set it so ALL of our incoming SMS notify ONE email address? Our MAIN line will NOT notify anyone but the admin email.

71

5 hours ago

T

teamturnkey54601New Participant

RingEX: Phone, SMS, & Fax

Shared contact list

Is the shared contact list feature not added yet? We do believe its an important and very helpful feature.

BearsFanNew Participant

RingEX: Team Messaging, Calendar, & Tasks

After Hours Emergency call routing

I’m looking for a way to setup after hours notification when a voice mail is left in our Emergency after hours Mail box.The method can be calling cell numbers or SMS and the first tech to answer the call turns the feature off.

rramosNew Participant

Admin Portal & Account Management

Unable to submit support case

Hi team, I have been unable to submit a support case for about a month now, as I keep getting the error message “Sorry an error occurred while submitting your case” every time I try to submit one. I have cleared my browser’s cache, used incognito, tried other device but issue persists. Regards,Ryan

111

6 hours ago

T

triciatopdoctorNew Participant

RingEX: Phone, SMS, & Fax

Call monitoring - you don't have permission to monitor

Anyone having issues with call monitoring the past few weeks? Nothing has changed on our end and we have correct permissions - we cannot monitor calls. It tells us we don't have permission when we do. It has never been perfect when it comes to monitoring but this is just horrific. Tech support has not been able to help after 3 un-successful calls.

sarah-10New Participant

RingEX: Phone, SMS, & Fax

"We're sorry all circuits are busy" error

All morning clients have been getting a "we're sorry all circuits are busy" error on the dial box.It seems to be a RingCentral issue and I can't figure out how to fix this since there is no real person to talk to on RingCentral's customer service.

1013

1 day ago

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