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Good morning, everyone. We need to resolve a Caller ID issue where external phone numbers are not appearing on RingEX.Currently, RingCX correctly displays the caller's actual phone number. However, the moment a call is transferred to RingEX, the Call
With the new RingCentral extension, I can no longer hover over a telephone number and dial on websites including my CRM. Can you fix it?
Good morning, everyone. We need to resolve a Caller ID issue where external phone numbers are not appearing on RingEX.Currently, RingCX correctly displays the caller's actual phone number. However, the moment a call is transferred to RingEX, the Cal
I just encountered the same problem that was addressed about 1 year ago ( https://community.ringcentral.com/app-connect-22/failed-to-get-api-key-in-redtail-crm-9898?tid=9898&fid=22) - Trying to connect Redtail CRM (No other redtail product) to Ri
using chrome- the connection is complete, however the app connect will not allow me to login to redtail. Keeps saying that username is not found and api not set. Redtail says they are good on their end, and we even verified my username and password
We have deployed the Ringcentral for Salesforce integration (RingCentral App for Salesforce, version 4.8.3) to a number of our users, and have configured it to automatically log all calls. The problem is that it seems to ignore logging whenever a use
Hi, My code is in C#. It is a texting app. I am assuming that after sending a single SMS message, I should be able to determine if that single call exceeded the rate limit. My call to send a SMS message is as follows: var resp = await restClient.R
We are missing greatly with the App Connect Bullhorn integration the ability “Copy Note” to “Replace the General Candidate Comments with this note?” when entering Prescreens from RingCentral’s App Connect. Wouldn’t want to copy the entire AI transcri
Teams embedded RC app using the desktop phone pairing feature use to work properly, but after an update has broken. On one device say your office Windows PC you pair a desktop phone in the RC embedded Teams app, then on your laptop/Macbook on the roa
Our RingCentral app is not accurately displaying incoming or missed calls. This has been happening for a couple days now. I have uninstalled and reinstalled the app, reset the app and logged out and back in several times. I've checked all the setting
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