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Calls and texts are not consistently auto-logging into Bullhorn. It will sometimes update a few entries but not all. These entries are in Bullhorn and can be added. For example, it logged a call from a candidate, but did not log the text. This is hap
Is anyone experiencing problems with the Notes in Teams integration? Suddenly stopped working for all users in our organization.
Calls come in to a Call Queue for example SUPPORT. Agents see ‘incoming call for SUPPORT’We have a second queue called EXECS that is set to forward all calls to SUPPORTBut the agents in the SUPPORT queue need to know the call is intend for EXECS and
Hello,I am creating a script that will monitor a few extensions for incoming faxes and then based on the extension it comes in to, it will download and move the fax to the appropriate folder. Everything is working well except for my permission to mon
Hi all,Our on-site agents (wired Ethernet, no VPN) sometimes get stuck in "Transition" status in RingCX web after calls end—hang-up unresponsive, need browser refresh to fix. Intermittent, no pattern, different agents. Anyone seeing this? Workarounds
We are looking to Integrate Ringcx with Dazos (CRM). Looking for a Developer that can assist us with the process.
Thank you to all that joined us in the “RingCX Unlocked - February 26, 2026” session. Where we share the latest updates and features designed to enhance your business communications and drive success to help you and your team work smarter and not har
I recently received a text message soliciting me to apply for a job. How do I block the number(s) and report them as spam. The directions in help do not work. The three ellipses did not contain a Block or Block & Report Spam option.
Hi! New-ish user here. It looks like folders can be created for “Messages” but not “Texts’ in the app. This would be helpful to organize SMS texts...for example, when a text message has been actioned so you want to move it out of the main display, bu
I haven’t found a way to do this so I was curious if it was possible. I realize the easy answer is to get rid of the physical fax machine but a couple of our department managers are fighting that option for now. Has anyone ever set up something simil
We have it set up so one of our user can pick up calls from a few other individuals. Permissions are enabled and the “ring my phone when any user I am monitoring rings” is turned ON. This setup works great for us except for when one of the users does
We want to be able to select differet outgoing numbers for different types of calls. Need an easy way to select at phone. We used to use a dial prefix (ie- 7, 8, 9) to select.
Incoming calls are going to voice mail and those get sent to my cell phone, I need the calls to go to my cell phone.About half of the incoming calls hang up when asked to leave a message, and Im losing potential business. Rich P
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