Can't register my SMS account in TCR

Forum|Forum|2 years ago
June 26, 2023
4 replies
125 views

missio721
New Participant

I only have a SMS account with Ring Central. When trying to TCR register my SMS line, at the first step of the process I keep getting an error message after I enter all of my business and contact info. The error message says, "Cannot process transaction at this time. Please try again later". No one in Tech Support has been able to help resolve this issue. Does anyone have any suggestions or idea what's the problem? Thanks.

T

troubadour
New Participant
Forum|Forum|3 months ago
August 14, 2025

Did this ever get resolved? I realize this is from a couple years ago. I get the same error message and am waiting to get help from support, but haven’t seen this issue posted about elsewhere.

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+1

Mary-Community_Moderator
Community Manager
Forum|Forum|3 months ago
August 14, 2025

Did this ever get resolved? I realize this is from a couple years ago. I get the same error message and am waiting to get help from support, but haven’t seen this issue posted about elsewhere.

Hi @troubadour, I'd be happy to help! Could you please send me a direct message with your RingCentral details? That will allow me to look into what's causing the issue and help you get it resolved.