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Hello, and welcome to RingCentral’s MCP Community!If you're reading this, you're probably curious about one of two things: either you've heard that RingCentral now works directly with AI assistants like Claude and ChatGPT, or someone on your team already got it working and you want in. Either way, you're in the right place.What is this "MCP" thing, anyway?MCP stands for Model Context Protocol — an open standard that lets AI assistants securely connect to real tools and data. Think of it as a universal adapter: instead of an AI assistant only knowing what it was trained on, MCP lets it reach out and actually do things, like checking your voicemail, reading back a call recap, or posting an update to your team chat.RingCentral has built MCP servers for exactly this purpose. In plain terms, that means you can ask Claude or ChatGPT things like "did I miss any calls this morning?" or "draft a follow-up email for my last call with Acme Corp," and it can go get the real answer from your actual

Hey HubSpot Users!Are you using any of the RingCentral integrations to supercharge your sales, service, or marketing efforts within HubSpot? We hope you're loving the seamless communication and productivity boost!We're running a campaign to gather user feedback, and we'd be thrilled if you could take a couple of minutes to share your experience on the HubSpot App Marketplace. Your review helps us continuously improve and helps fellow HubSpot users find the best tools.It’s simple to claim your $25 VISA Gift Card:Write an honest review of RingCentral on the HubSpot App Marketplace. Capture a screenshot of your published review. Send the screenshot to: review@ringcentral.comWe'll verify the review and email you a $25 VISA gift card as a token of our appreciation! This offer expires on 12/31/2026. Start here to leave your review:RingEX integration listing RingCX integration listing RingCentral Events integration listingThanks for being a critical part of the RingCentral Community! 

We value your partnership and rely on your feedback to ensure RingCentral for Salesforce is the best solution for your communication and CRM needs.If you're using our integrations, we'd love for you to share your experience on the Salesforce AppExchange! Your honest reviews help other businesses discover how our integration can streamline their workflow and boost productivity.Here's how to get your $25 VISA Gift Card:Leave an honest review on the RingCentral listing on the Salesforce AppExchange. Take a screenshot of your published review. Email the screenshot to: review@ringcentral.comThat’s it! Once verified, we’ll send you a $25 VISA gift card as a thank you for your time and feedback. This offer expires on 12/31/2026. RingCentral for Salesforce App Listing RingCX for Salesforce App ListingThank you for being a valued RingCentral user! 

App Connect has always been able to identify a caller against your CRM — but only inside the App Connect client itself, and only at the moment of the call. It performs a live lookup, not a sync. Nothing is ever copied into your RingCentral address book. So the moment a call is handled anywhere else — a desk phone, the mobile app, any other RingEX device — that same customer shows up as just a number, even though their record has existed in your CRM the whole time.This has been one of the most frequently requested features from App Connect customers: stop just looking contacts up, and actually put them in RingCentral so they're recognized everywhere, not only inside one client.The fix: Lazy Contact Sync, built by Captivo LabsWe're excited to announce Lazy Contact Sync, a new App Connect plugin built by our partner Captivo Labs — and it's free to install today.Rather than a heavyweight, all-at-once import of your entire CRM database, Lazy Contact Sync takes a simpler, self-maintaining ap

 Ever feel like your business is losing potential customers after hours? A missed call or unanswered text shouldn't mean a lost opportunity.Join us on September 16th to learn how to turn RingCentral AI Receptionist (AIR) into your highest-performing front desk agent.Event Details:📅 Date: September 16, 2026🕚 Time: 11:00 a.m. PT🔗Register and Save your spot! What We’ll Cover:Simplified Setup: Spend less time managing your tech and more time growing your business. Smarter Routing: Ensure callers get to the right person, every time, without misdirected transfers. 24/7 Lead Capture: Automatically book consultations and service visits, even while you sleep.Can’t make it live? Register anyway, and we’ll send the recording straight to your inbox. 

There are a few different reasons this happens, and they call for different fixes. Work through these in order.First, make sure you're looking in the right placeAvailability isn't identical across platforms today:In the ChatGPT plugin marketplace, RingCentral publishes two plugins you can install directly: a RingCentral Phone plugin and a RingCentral Chat plugin. Every other RingCentral MCP server has to be added manually (see the sideloading section below). In the Claude connector directory, RingCentral publishes a RingCentral Chat connector today, with a RingCentral Phone connector coming soon. Both can be found directly in the directory once available.For the exact install steps on either platform, see the Claude solutions page or the ChatGPT solutions page — we keep those current rather than duplicating the steps here.Found it, but can't install it? Check with your adminThe most common blocker isn't that the plugin or connector doesn't exist — it's that your organization has a poli

 Every week, we're going to shine a light on one skill from the Skill Library — a ready-made workflow you can turn on today. First up: Call Follow-Up Email, one of the most requested workflows since we opened this community.The problem it solvesYou just got off a call with a customer. You meant to send a quick follow-up email while it was fresh — a recap, a next step, something to keep the conversation moving. Then the next call started, then a meeting, then it's 5pm and that email never got written.This skill closes that gap. It turns a call you already had into a drafted, specific follow-up email in seconds — not a generic "great speaking with you today" template, but one that actually references what was discussed.How it worksAsk for it in plain language: "Draft a follow-up email for my last call with Acme Corp" or "I told a customer I'd send them something after we hung up — can you write that?" You don't need to name RingCentral, mention call history, or specify a tool. The skill

The single fastest way to bring RingCentral into your AI assistant is a plugin or connector — a couple of clicks, no code, no configuration. That's it. Once it's connected, the rest is just conversation: you ask for what you want in plain English, the same way you'd ask a coworker.Here's the short version of how to connect each platform, and what to do the moment it's live.ChatGPT: pluginsRingCentral publishes ready-to-install plugins for ChatGPT — one for Phone (calls, voicemail, SMS, fax) and one for Chat (team messaging). Install either from the ChatGPT plugin directory and you're connected; there's no manual setup required.Full install steps live in the ChatGPT solutions page — we won't repeat them here since they're kept current there.Claude: connectorsFor Claude, the RingCentral Chat connector is available today from the Claude connector directory, also a couple of clicks to enable. If you're using Claude Code or Cowork, you can also download the RingCentral plugin, which brings