Acronyms, industry jargon, and technical phrasing can make it hard to make sense of the lingo for admins and end users. In an effort to help cut through any confusion, here’s a quick and friendly guide to answer common questions and help you navigate RingCentral with ease!RingEX and RingCXRingEX and RingCX represent different solutions focused on employee and customer experience. Let’s take a look at the key differences with an eye to what your team’s use case and daily needs are! Depending on your daily needs you might want to take a look at the key differences of these two. RingEX RingEX brings messaging, video and phone together in one-easy-to-use app that works wherever you are—on your phone, desktop, or browser. Whether you’re sending a quick message, hopping on a client call, or joining a big team meeting, RingEX keeps things smooth and simple.✅ Great for voice, video meetings, team messaging✅ Includes things like voicemail, call forwarding, SMS, and integrations (e.g., Outlook,
