Claude, ChatGPT, MCP and AI assistants

Hello, For the last few weeks I’ve integrated Claude to send out appointment reminder texts in the mornings to people I have booked calls with that day. As of yesterday, it returns an error every time I try and get Claude to send a text.  Every send_sms call comes back with:{"data":{"status":"rejected","retryAllowed":false,"reason":"verification_unavailable"}}Details:Sender: my own direct number, which is SMS enabled. SMS from this number works fine through other routes, including the RingCentral app and a Make scenario, and those messages show as Delivered in my message store. Recipient: US mobile numbers in E.164 format. Each attempt used a new request UUID. Two attempts on 10/22/2026 around 11:07 UTC, both rejected the same way. Other tools on the same connector work normally: call log, call AI notes, and the SMS and voicemail inbox. The calls were made from an automated Claude session and from a Claude Artifact page, not from the Claude chat window.Questions:What does “verification

Hey Friends 👋I'm excited to share that the RingCentral Phone and RingCentral Chat connectors are now available in Grok. This builds on the ChatGPT and Claude connectors we launched in September. Your RingCentral conversations now work in all three, so your team can use whichever AI they prefer.What the connectors doRingCentral Phone gives Grok your call history, AI call notes, voicemails, SMS threads, contacts and company directory. It can also draft and send texts for you. RingCentral Chat brings in your RingEX team messaging: spaces, posts, tasks, notes and events. It can catch you up on threads, create tasks and post updates.Try asking Grok:"Which voicemails and texts from customers this week still need a reply? Rank them by urgency." "I'm calling Acme in 10 minutes. Summarize every call and text we've had with them this quarter." "Summarize what I missed in #launch-team since Monday. Decisions first." "Combine my unanswered customer texts with what the team discussed in chat, and

We’re excited to introduce the RingEX Meetings MCP server. It connects the AI assistant you already use (Claude, ChatGPT, Codex, Cursor, or any client that supports remote MCP servers) to your RingCentral meeting history, so the answers from your meetings are one question away.What you can do with itFind past meetings by date, keyword, or whether they have recordings See who was on a meeting and which transcripts, chat, and recordings exist Pull the Live Transcript and ask your assistant to extract the action items Read the main-room chat to find the link someone dropped Retrieve a meeting recording Create a reusable meeting space and get the join link in one sentencePrompts to try first“Find my meetings from the last two weeks that have recordings.” “Get the transcript of my platform sync and pull out the action items.” “Pull the chat from yesterday’s platform sync. Did anyone drop a link in it?” “Create a reusable meeting space called Platform API office hours and give me the join li

When trying to add the "phone" connector in Claude, I get an error message and cannot proceed. {"error":"invalid_scope","error_description":"Unsupported scope: ReadContacts AI SMS"} the “Chat” connector worked just fine

I connected the RingEX Admin server (https://mcp.labs.ringcentral.com/ringex/admin) to Claude as a custom connector. OAuth completes successfully and the tools load, but every API call returns {"error": "server_busy"}.Is there a known issue with this endpoint? Is there a status page I can check?Account type: Admin. Region: US.

We wanted to provide a quick update on the connectivity issues some of you experienced yesterday with our MCP services.The Good News: Our webinar last week was a massive success—so successful that it brought a significant surge of new users to our MCP servers. While we love the enthusiasm, that surge exposed capacity limits we didn't anticipate. It's a high-quality problem to have.What We Did: Within hours, our engineering team identified the constraint and increased our infrastructure capacity. Services have been operating normally since, and we're continuing to monitor performance closely.What's Next: This experience has illuminated areas where we can improve the resilience and scalability of our MCP offerings. We're actively exploring additional enhancements to ensure we can handle growth smoothly as more users join our community.Your Voice Matters: We're committed to building MCP services that work reliably for you. If you experienced issues yesterday, encountered challenges, or ha

First, a quick bit of context: RingCentral's MCP servers are currently in preview / early access / beta. We're actively exploring this space alongside other companies across the AI industry, working to figure out the best ways to make integrations like this genuinely useful. Being on the leading edge of something this new means that, occasionally, you're going to run into errors. That's a normal part of where this technology is right now — not a sign that something has gone permanently wrong.What to do when it happensThe most important thing you can do is report it to us. Our team is able to respond to issues quickly, but only if we know about them — so please don't just work around an error and move on.Here's the fastest way to do that:Ask your LLM to prepare a bug report. Claude or ChatGPT can pull together the technical details of what happened — the request that was made, the error returned, timestamps, and anything else relevant — in a format that's easy for our support team to ac

Hello,Does RingCentral have a strategy around MCP servers for agent workflows currently on your roadmap?