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The First Step
October 5, 2026
Question

RingEX Admin MCP server returning "server_busy" on every call

  • October 5, 2026
  • 2 replies
  • 18 views

I connected the RingEX Admin server (https://mcp.labs.ringcentral.com/ringex/admin) to Claude as a custom connector. OAuth completes successfully and the tools load, but every API call returns {"error": "server_busy"}.

Is there a known issue with this endpoint? Is there a status page I can check?

Account type: Admin. Region: US.

2 replies

BeckyH
Community Manager
Community Manager
October 5, 2026

​@Jamie_Smith I’m checking in with the MCP support group. 
Give me some time to secure an answer. 

BeckyH
Community Manager
Community Manager
October 5, 2026

Just replied on your other comment, but posting here in case someone click on your thread. 
The team is investigating the issue and working on a fix. 
I’ll post here with any updates!