News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Help with the RingOut code sample in Getting Started
Tags: getting started
Jul 20, 2023 at 10:53am   •   0 replies  •  0 likes
Byrne Reese

Welcome to the home of the RingCentral developer community, where developers and users come together to ask questions, seek support, and work together to get the most out of RingCentral's unified communication platform.

This article is provided to developers going through the getting started experience accessible from within the RingCentral Developer Console and needing help specifically with the "Initiate a phone call" code sample.


Here are some tips and tricks to help you complete this code sample successfully.

I am not receiving a phone call

The code sample is executed in our sandbox environment. Therefore, to receive a phone call you must be logged into our web-based unified application in sandbox. Using the credentials you setting in a previous step of the getting started experience, login to your sandbox at the following URL:

I am receiving an error when I run my code sample

The code sample provided for you is 100% complete and ready to go. You should not need to edit it in any way. However, if you are still receiving an error, check the following.

Make sure you installed the SDK. If the error message relates to a missing library or a file that cannot be found, return to step 2 on the making a simple API call page, and follow the instructions for your preferred programming language to properly install the RingCentral SDK.


I am experiencing a different problem

If the above content did not provide you with a solution, please reach out to our Developer Support team and tell us more about the specific issue you are struggling with. We can then update this page to better help future developers.

We also invite you to share your feedback with us by posting a comment on this article so that you can better share your knowledge with other RingCentral developers.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us