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Important Update: RingCentral Desktop App Lifecycle Policy


As part of our commitment to providing the best possible user experience, we will be implementing a new minimum version requirement for the RingCentral desktop app beginning November 15, 2023. This important step is necessary to ensure that users can take full advantage of all the latest features, performance improvements, and bug fixes that make RingCentral such a valuable tool.

To help you understand the RingCentral desktop app lifecycle policy, we have created a Knowledge Base article. Here, you will find detailed information about the lifecycle of the RingCentral desktop app, including how long each version is supported and when it will be retired. This will help you plan and prepare for any necessary updates to your desktop app.

To access the RingCentral desktop app lifecycle policy article, please click on the followring references provided below.

KB Article:

Youtube Video:

Google Docs:

We're always here to help you out with any questions or feedback you might have, so please submit your comments below or email us at

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi everyone,

I just wanted to remind you that the implementation is scheduled to begin on November 15th. Thank you for your attention to this matter!

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