Byrne Reese avatar image
Byrne Reese posted

Dealing with the "license limit has been reached" error

Developers testing our SCIM API may sometimes receive the error below. This error is most often encountered by developers in our sandbox environment where only a limited set of licenses are provisioned to any given account.

   "schemas": [ 
   "status": "403", 
   "detail": "License limit has been reached." 

To resolve this error, developers must have an unassigned extension with a digital line in their account prior to creating a user via the SCIM API.

Log in to the RingCentral Admin Portal and add an unassigned extension to your account. Then try calling the create SCIM user endpoint again.


You can access the RingCentral Admin Portal below:

rest apierrors
rtaimage.jpeg (39.5 KiB)
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys



ByrneReese contributed to this article