Dealing with the "license limit has been reached" error

  • 6 October 2023
  • 0 replies
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Developers testing our SCIM API may sometimes receive the error below. This error is most often encountered by developers in our sandbox environment where only a limited set of licenses are provisioned to any given account. { "schemas": [ "urn:ietf:params:scim:api:messages:2.0:Error" ], "status": "403", "detail": "License limit has been reached." } To resolve this error, developers must have an unassigned extension with a digital line in their account prior to creating a user via the SCIM API. Log in to the RingCentral Admin Portal and add an unassigned extension to your account. Then try calling the [create SCIM user endpoint][1] again. ![4682-rtaimage.jpeg][2] You can access the RingCentral Admin Portal below: - [Sandbox][3] - [Production][4] [1]: https://developers.ringcentral.com/api-reference/SCIM/scimCreateUser2 [2]: https://uploads-us-west-2.insided.com/ringcentral-en/attachment/4682_rtaimage.jpg [3]: https://service.devtest.ringcentral.com [4]: https://service.ringcentral.com

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