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Set your Call Forwarding Rules for the Holiday
Tags: community announcement, call handling
Dec 11, 2023 at 8:38am   •   0 replies  •  0 likes

‘Tis the season to be jolly and ensure your customers are jolly too!

The holidays are just around the corner, and you might still need to stay connected with work calls and emails. But, let's be honest, who wants to be bothered by work calls during a fun-filled holiday celebration with family and friends? Not you, right?

With RingCentral, you can easily customize your call forwarding options and enjoy your time off without any interruptions.

Have the flexibility to create custom rules that can route calls based on the incoming caller ID, the number dialed by the caller, or even the date and time of the call. You can choose to ring devices, forward calls to voicemail, a coworker, an external number, call queue, announcement, IVR menu, or any other destination that suits your business needs. These custom rules can be easily configured using the RingCentral desktop, web, and mobile apps, as well as the Admin Portal. Learn more about this in our KB article Creating a custom rule.

Remember to reach out to the Community Team if you have any questions. And let's make sure this holiday season is filled with nothing but joy and happiness!

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