News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
How to execute a URL on inbound calls
Tags: getting started
Jan 21, 2016 at 3:06pm   •   4 replies  •  0 likes
benjamin-dean

There are two ways to do this. The easy out-of-the-box way to do this is to use our softphone app which can open a URL upon incoming call. This is documented in our RC for Desktop User Guide (search for "external app"):


http://netstorage.ringcentral.com/guides/rc_for_desktop_user_guide.pdf


If you don't want to use the softphone approach, you can write an app (will need to define it in the Developer Portal first) that listens for incoming calls and opens a URL in the browser. This can be either Browser-Based app, a widget (the RingCentral Salesforce app does this) or a standalone app.



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us