question

Donna Martin avatar image
Donna Martin asked ·

Cannot link to network file when sending message via http post

An HTTP post including a file link will show up as plain text in RingCentral messaging app.

However, sending this exact text manually (via the RingCentral app) will create the appropriate link. For example:

[here](file:C:/xTemp/logfile.txt)

Additionally, sending a web link via an http post works as well. For example:

[here](http://example.com)

The documentation here (https://developers.ringcentral.com/guide/team-messaging/manual/formatting) seems to imply that mini-markdown should be applied and I should, in fact, be able to create a clickable link to a file this way.

webhookclickable linkshttplinkpost
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Byrne Reese avatar image
Byrne Reese answered ·

Mini-markdown can be used to compose links in a message posted to team messaging. Your syntax above is great. However, mini-markdown is just a shorthand for having to write HTML. It does NOT address how files on your local computer are uploaded and shared with others.

So use mini-markdown if the file is already as a web-accessible address or URL. But if the file you want to link to is only your local machine, you need to upload it first. This can be done using the developer documentation below:

https://developers.ringcentral.com/guide/team-messaging/manual/attaching-files

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