question

June Villanueva avatar image
June Villanueva asked June Villanueva commented

Possible to create another customize column in call log?

Hello everyone,

There is possible to create another customize column or database in the call log?


Please enlighten me.

phonecall logs
1 |1500 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Phong Vu avatar image
Phong Vu answered June Villanueva commented

Unfortunately, it is not possible to add custom fields to the call log. What kind of data are you thinking of?

1 comment
1 |1500 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

June Villanueva avatar image June Villanueva ·

we add some column in custom fields like End Call/ End Time and Extension to make our metadata.

0 Likes 0 ·

Developer Spaces

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys