question

Farah Pourkiani avatar image
Farah Pourkiani asked Phong Vu commented

if there's a way that we can clear the missed calls in the logs by calling those missed calls back

Clean up queue line logs after getting back to missed calls from any Call Handling & Member

phoneadmin portal
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered

Please clarify your question.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Farah Pourkiani avatar image
Farah Pourkiani answered Phong Vu commented

I mean when one of call handling member of a queue call gets back to missed calls and clean up them of their extension , those will be clean up from the queue call logs as well.

1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

What is the context. Are you a developer, asking for a way to clean up the call log database or are you a user, looking for options to clean up missed calls from an app etc. I am not aware of the queue call logs, so it would be helpful if you can share the example data.

0 Likes 0 ·

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys