if there's a way that we can clear the missed calls in the logs by calling those missed calls back

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Farah Pourkiani asked Jul 1, '21 Phong Vu commented Jul 1, '21

if there's a way that we can clear the missed calls in the logs by calling those missed calls back

Clean up queue line logs after getting back to missed calls from any Call Handling & Member

phone admin portal

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2021-07-01T18:15:55Z

Phong Vu answered Jul 1, '21

Please clarify your question.

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Answer 2 · 2021-07-01T18:20:40Z

Farah Pourkiani answered Jul 1, '21 Phong Vu commented Jul 1, '21

I mean when one of call handling member of a queue call gets back to missed calls and clean up them of their extension , those will be clean up from the queue call logs as well.

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Phong Vu ♦♦ commented · Jul 01, 2021 at 06:30 PM

What is the context. Are you a developer, asking for a way to clean up the call log database or are you a user, looking for options to clean up missed calls from an app etc. I am not aware of the queue call logs, so it would be helpful if you can share the example data.

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