question

Kayle Frese avatar image
Kayle Frese asked Anirban answered

Changing the type of ringtone depending on how the call comes in

Having a different ring when a call comes directly to their phone, vs when it is comes through the mainline number that has a call que set up to go to multiple different people? (i.e. if someone were to call my direct line or my extension directly as opposed to calling the main business number that has a call que set for it to ring to four different people until someone answers it so that we would by the different type of ring?

ringcentral appphonecall queues
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1 Answer

Anirban avatar image
Anirban answered

I can see the feature request is open https://ideas.ringcentral.com/ideas/CUSTCOM-I-2721

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