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How To Keep Desktop Application from "Ringing" For Calls
Tags: desktop app
Jul 14, 2021 at 3:59pm   •   1 replies  •  0 likes
Breanna Bunnell

When RC Meetings and RC Phone were separate applications, I would keep RC Phone closed so that my desktop wouldn't ring, just my phone would on incoming calls. Now that they are combined, I can't keep my desktop from ringing, even when I am in the middle of an RC Meeting. It's extremely annoying and embarrassing to try and figure out how to shut off the call, mute myself, send the call to voicemail, etc. Maybe this is something in settings I can't seem to find?

1 Answer
answered on Jul 14, 2021 at 4:19pm  

See if below link helps:

https://community.ringcentral.com/questions/28798/block-incoming-calls-when-user-is-on-an-active-cal.html


 0
on Jul 14, 2021 at 4:53pm   •  0 likes

Thank you! It looks like there really isn't a solution, at least for the previous version of the application.



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