Question

Performance Reports subscription not delivering

  • 16 July 2021
  • 2 replies
  • 512 views

Performance reports not delivering via subscription.

I feel very confident it is set up properly however I have not been receiving the reports via email.

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Any suggestions to troubleshoot? Calling RC tech support is awful, and most of the time the call just disconnects..terrible cs

Thank you


2 replies

Userlevel 2

Hi @Jeremy Mlynarek, by any chance, did you just delete it? I checked on your portal and it only shows four subscriptions and it doesn't include your email.

No I have not deleted any. As you can see I have created multiple reports (hourly) to be delivered by subscription.

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