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Question

On-Demand Call Recording not working in sandbox

  • 18 August 2021
  • 3 replies
  • 593 views
A

Evan after enabling on-demand call recording in devtest, it doesnot record the call after pressing *9 or record button during calls

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3 replies

Phong1426275020
Rank
Userlevel 1

Can you record using the Record button on the RingCentral Desktop phone app?

A

no, when i click record button automated voice says, on-demand call record disabled.

A

Hi @Phong Vu, is there any resolution??

Reply


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