We have a Microsoft Access / VBA application and was wondering if it would be possible to make calls, record those calls and store connection times etc via an API.
I have no experience doing VBA development. RingCentral provides industry-standard Restful API. So as long as your code can invoke Restful API, it is possible. Please post detailed questions when you have them.
I also don't have experience with VBA, but here is some regular VBScript I wrote a while back to send a fax with the RingCentral REST API which might help.
https://github.com/grokify/ringcentral-sdk-vbs/blob/master/demo/demo_fax.vbs
https://github.com/grokify/ringcentral-sdk-vbs/blob/master/demo/demo_fax.vbs
If you enable the Click to Dial/Fax option in your RingCentral desktop application, you can use the following VBA code assigned to a Command Button to initiate the call programmatically.
Note: Change "Me.txtPhone" to the relevant field on your MS Access form.
Alternately, you can use the DLookUp function to refer to a table.
If IsNull(Me.txtPhone) Then
DoCmd.CancelEvent
Else
Application.FollowHyperlink ("callto:" & Me.txtPhone)
End If
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