Hi there, we have created Ring Groups within different extensions, and placed them all in a queue on the "Rotating" setting. When one person within a Ring Group is on the phone, the entire extension is labeled as busy, thus skipping the entire extension with the people in the Ring Group.
We want it to ring to the Ring Group even if there is one person who is on the phone, is there a way to do so? Could we have you change the settings on your end to allow us to do that?
Thank you and let me know, as our company is growing rapidly this feature would be crucial to our success going forward.