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SMS export
Tags: sms text message
Sep 8, 2021 at 12:13pm   •   9 replies  •  0 likes
Linda Bryden

Is there a way to export historical SMS data/content? I can see it within the app, but when I follow the instructions to request the export, the file doesn't contain the SMS information. Is this something the API tool would do for me?

on Sep 12, 2021 at 3:20am   •  0 likes

The documentation is difficult. It's not just you.

on Sep 13, 2021 at 7:01am   •  0 likes

What do you want to achieve? Are you a developer and are you on the same project?

on Sep 13, 2021 at 8:30am   •  0 likes

I am not the developer, but need to inform my team what resources are needed. We have an urgent immediate need and need to plan for our long term needs for extracting data.

on Sep 13, 2021 at 8:34am   •  0 likes

I was asking Robert Evans. I know you are not a developer so that is why I cannot really help. Why don't you ask your team to post their questions here? Or ask your team to read the dev guides I posted earlier and come back with technical questions if they still face problems.

on Sep 10, 2021 at 7:37am   •  0 likes

Thanks! We've created the account, selected sandbox, but there are no app to chose from in the drop down, so we can't run anything. What do we do from here?


on Sep 10, 2021 at 9:54pm   •  -1 likes

Oh no, of course you have to create an app for your account. I don't really know how I can help if you are not a developer. So please read the dev guide to learn how to start.

on Sep 9, 2021 at 1:53pm   •  0 likes

Maybe its not beta, but the "get message list API" you mentioned above.

on Sep 9, 2021 at 2:51pm   •  0 likes

Are you a developer? Do you mean a sandbox account to test?

on Sep 10, 2021 at 5:01am   •  0 likes

I'm not the developer, but the product owner. I am trying to get my developer access.

on Sep 10, 2021 at 6:17am   •  0 likes

What is your company name or account id or main company number?

on Sep 10, 2021 at 6:18am   •  0 likes

CHS Hedging 6128889219

on Sep 10, 2021 at 6:26am   •  0 likes

You have not setup a sandbox account yet. Login https://developers/ with your production user login credentials and select the Console tab from the main menu. Look at the left hand-side pane you will see the Sandbox Accounts. Create one and set it up.


on Sep 9, 2021 at 12:53pm   •  0 likes

How do I get access to the beta API? It doesn't seem to allow me past the fist step. To I need additional permission?

on Sep 9, 2021 at 1:48pm   •  0 likes

What Beta API are you talking about?

3 Answers
answered on Oct 8, 2023 at 9:15am  

Try Using It worked for me

answered on Sep 8, 2021 at 12:41pm  

You can use the message export API set to do the job. It allows you to export the entire account message store content. Read this blog for details. If you want to export data per extension, you have to use the get message list API instead.

answered on Sep 8, 2021 at 12:29pm  

I can see a feature request to include sms in the export data:


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