News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Create Extension -Parameter [] value is invalid
Tags: rest api
Apr 22, 2020 at 6:15pm   •   1 replies  •  0 likes
Mike Robinson

When attempting to add a contact using 'Create Extension API', with an email address ending in 'x' (i.e. jsmith@abc.comx', I receive an error:

Parameter [] value is invalid.

After removing the 'x', it imports fine. The 'x' bypasses sending an email when an extension is assigned so is there some other way to accomplish this via the API or can the validation for the email field be changed to accommodate the '.comx' extension? The 'x' is allowed when entering the email through the web portal.

1 Answer
answered on Apr 23, 2020 at 7:50am  

I have never seen an email extension ends with .comx. Our system validates the email address format syntax and checks if it is unique, but I don't think it validates if the email is actually valid or not.

After creating an extension successfully, you should see the new extension from the web service and should receive an email to activate the new extension. Are you testing on sandbox or on production? Login your web service to see if the extension was actually created.


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us