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Thomas Howe avatar image
Thomas Howe asked Phong Vu answered

Testing Presence in the Sandbox

Hi,

I'm developing an application that needs the user presence events, but I can't understand how to create them in the sandbox environment. The existing applications only seem to let me use production. Any ideas?

developer sandboxpresence
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Anirban avatar image
Anirban answered

You first need to create application with required permission and scope in your sandbox. Here is how you can start

https://developers.ringcentral.com/guide/basics/create-app

Once you create the application with required permission and scope like readPresence or editPresence, you can test your application with RingCentral presence API

https://developers.ringcentral.com/api-reference/Presence/

You will get requiered client id and client secret for testing the presence APIs from application dashboard

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Phong Vu avatar image
Phong Vu answered
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys