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justin-nguyen11499 avatar image
justin-nguyen11499 asked Anirban answered

Why do I not see anything in my app analytics?

I cannot see anything in the Analytics feature even though I call APIs in my tools everyday. Can you help me check it and turn on it again?

analytics and reporting
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1 Answer

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Anirban answered

App dashboard is updated after some interval of time. But in meantime you can also try clicking the refresh button at the top right in the analytics tab something like here:

Even if doesn't work, then please report it to the developer support team by submitting a help ticket.


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys