Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Turn off Authentication for recordings

Tags: call recording

Nov 23, 2021 at 8:41am • 1 replies • 0 likes

Outplay RingCentral

I'm using RingCentral Embeddable JS and making use of Logger Button (https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/third-party-service-in-widget.md#add-call-logger-button-in-calls-page)

I'm able to get Call Details

Is there a way get recordings URL which doesn't ask for authentication, or any possibility to turn of authentication for recordings?

1 Answer

Phong Vu answered on Nov 23, 2021 at 8:46am

No, call recording content must be protected and only an authorized user (a super admin or the owner) can access the recording using their valid access token.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales