Question

Invalid resource owner credentials using the API Explorer

  • 2 December 2021
  • 2 replies
  • 370 views

Hi
My app is in production now.

After calling login function I got this error message

"error" : "invalid_grant",

"errors" : [ {

"errorCode" : "OAU-140",

"message" : "Invalid resource owner cre (truncated...)

I use live credentials as following:

RINGCENTRAL_ID=xxxxxxxxxxyBSTB7w

RINGCENTRAL_SECRET=xxxxxxxxxxxxxxxxxxxx

RINGCENTRAL_URL=https://platform.ringcentral.com

RINGCENTRAL_USERNAME="xxxxxxxxx4735"

RINGCENTRAL_PASSWORD="xxxxxxxxxxxx"

RINGCENTRAL_EXTENSION="101"

maybe i have a wrong MVP premium account linked to my app?

can you please confirm the credentials



2 replies

Userlevel 1

See my last comment in the other thread.

https://community.ringcentral.com/questions/104317/invalid-resource-owner-cre-truncated.html

Hi Andrew you need to use your sandbox credentials in order to test using API Explorer. Also make sure the given application has permission for that API call.

Reply