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Scott Portis avatar image
Scott Portis asked mary-community-moderator commented

How many external numbers can I forward calls from an Extension?

From an extension, in the Call Forwarding and Voicemail | Work Hours rules, I am attempting to forward a call to multiple external "Numbers" (not "Coworkers"). I have it set to "Ring all at once" and have 5 numbers listed. These numbers are cell phones.

The recipients report that only two of them are getting the calls forwarded to them. 3 are not getting calls at all. Is there a limit set to external numbers to receive forwarded calls from a single extension? If so, what is that limit. Is this documented anywhere?

call forwarding
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Hi @Scott Portis Let me confirm this to the Product Team, and I will get back to you.

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