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High Volume AGW-110 - Internal Server Error. Consult RC Support
Tags: high-volume sms
Jan 10, 2022 at 10:26am   •   4 replies  •  0 likes

I have created a new App. Try to test it here
But there is no error response

"Internal Server Error. Consult RC Support."


No feedback from development support during a week. Could you please help to understand where is a mistake?

Thanks in advance.

4 Answers
answered on Jan 10, 2022 at 11:16am  

Is your app still in the sandbox? App client id?

answered on Jan 10, 2022 at 11:21am  

Yes it's still there

Clien ID: ut4fLomWQSq_da_3RMn2kw

answered on Jan 10, 2022 at 12:47pm  

Wow! Thank you. It seems the App has appeared in PROD

But now there is a new error ...


"Service Temporary Unavailable"



What is can be?

on Jan 10, 2022 at 1:39pm   •  0 likes

Did you choose the production environment? Did you login as the user who owns the A2P SMS number?

Can you write your own code or copy paste sample code from the dev guide to send test messages?

answered on Jan 10, 2022 at 12:28pm  

This is why you got that error.

Read the "Limitation of High Volume SMS" section.

I manually graduated your app so now you can try on your production. Remember that you have to authenticate (login) your app with the right user credentials. The one that owns the A2P SMS number.


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