Question

How to get department id?

  • 9 April 2018
  • 1 reply
  • 503 views

I am trying "Edit Call Queue Members", for this department ID is must. <br>i tried with extension id but not working,
<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1723515/RackMultipart20180409-25616-14kmywf-Capture_inline.PNG?1523273095" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1723515/RackMultipart20180409-25616-14kmywf-Capture_inline.PNG?1523273095"><br>{    "errorCode": "EXT-400",    "message": "Not a department extension",    "errors": [      {        "errorCode": "EXT-400",        "message": "Not a department extension"      }    ]  }

1 reply

Please try https://developer.ringcentral.com/api-docs/latest/index.html#!#RefUserPhoneNumbers.html

GET /restapi/v1.0/account/{accountId}/extension/{extensionId}/phone-number

The returned data with tell you which number is a department number. Search '"type" : "Department"' to locate it.


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